Spring Break and Water Damage

During the busy month of March, we have the changing of the seasons, March Madness, and Spring Break. Many kids are returning home after a few months of “college living”, and parents are getting to see “college living” returning to their home. If during your break, your “college living” spring breaker accidentally leaves the water running and you find yourself with water on the floors, you can feel comfortable that Dry Experts Water Restoration is just a phone call away.

At Dry Experts, we take care of water damage by first sending out an IICRC certified technician to evaluate the damage, perform a thorough water extraction with our truckmounted units, and execute a plan to dry out the structure of your home. Call us at (210) 396-7100 in San Antonio or (830) 358-7965 in New Braunfels for immediate service.

The Water Damage That We Don’t Experience (Thankfully)

Here in San Antonio and South Texas, we are looking forward to some warmer weather. Unfortunately, for our neighbors up north, winter just keeps going on. One of the items that homes in the Chicago area experience is water damage caused from snow melting on roofs. First the snow starts to melt, and then the temperature drops again below freezing, and then an ice dam forms. And then that is where the real trouble starts, water begins to pool on the ices dam, sometimes coming through the roof and causing water damage. Not all pooling water results in water damage but enough occurs to keep homeowners aware of the danger to their home.

ice dams
Roof With Ice Dam Causing Water Damage

So even though the heat in South Texas can be unbearable, I think we can all be thankful that we do not deal with ice dams on our home. But even without ice dams, water damage still occurs in our area … so if you find yourself with water in your home or business, call a reputable company for water extraction services. Dry Experts is a local company that has water extraction and water restoration services in San Antonio and New Braunfels. Call us at (210) 396-7100 or (830) 358-7965 and we will send an IICRC water damage technician to inspect your home, extract the water, and dry out your structure.

The Right Equipment To Tackle Water Damage

When you hire a company to handle your water damage, you want to make sure that they not only have the experience to handle the job, but also the correct equipment. At Dry Experts Water Restoration, we have the right equipment and enough equipment to handle multiple jobs at once.

dehumidifier phoenix
Dry Experts Water Restoration uses Phoenix R200 dehumidifiers that have an AHAM rating of 120 pints per day.

Our equipment first starts with having the right truck to handle the water extraction. Our box truck is dedicated to water extraction jobs, and has a powerful truckmounted unit with a 150 gallon recovery tank. We also have the ability to run a separate line to the sewer clean out, which for large jobs allows us to keep extracting water without ever having to leave the jobsite to dump the dirty water. Next is having the proper tools to be able to remove damaged materials without damaging the rest of the home. Our drying equipment is second to none. At Dry Experts Water Restoration, we use Phoenix R200 LGR dehumidifiers that have an AHAM rating of 120 pints per day. Moisture and humidity testing equipment are also in our arsenal to make sure that we are able to detect all areas of concern in the home. There is much more! See our website for more information.

If you are experiencing a water damage and need a company with the right equipment to extract the water and dry out your structure, call Dry Experts Water Restoration at (210) 396-7100 or (830) 358-7965. We serve San Antonio and New Braunfels, and will send out an IICRC certified technician to do the job right!

Causes of Water Damages

Water damage is not fun. One way of preventing water damage is to know some of the things that cause it.  We have listed a few items in the house that can cause damage when not working properly:

  1. Ice makers
  2. Washing machines
  3. Water heaters
  4. Frozen pipes
  5. HVAC condensate lines

The above items fall into either category 1 or category 2 water damage. There are other types including a toilet overflow that is considered a category 3 loss. If you find yourself with water all over your floor, or dripping down your wall, don’t hesitate to call a professional IICRC water mitigation company. At Dry Experts Water Restoration, we will send out an experienced technician that will extract the water, protect your home and your belongings, and dry out the structure.

A broken pipe can cause a lot of water damage in a short amount of time.

Dry Experts Water Restoration serves San Antonio and New Braunfels.  Call (210) 396-7100 or (830) 358-7965 if you are experiencing a water emergency and need help fast!

Freezing Weather Tonight

Freezing weather with possible ice and/or snow in store for the San Antonio area tonight.  Make sure you read our previous blogs as to what to do to prevent water damage and then what to do if you find yourself with water on the floor and needing a water extraction.

Water Faucet Leak
Water faucet leaking possibly from a lack of preventative measures.

Stay warm!

Preventing Water Damage During Freezes

frozen-pipesAlthough here in San Antonio we are back to short sleeve weather in the afternoons again, it is likely that we will still see some more frigid temperatures before winter is over with.  We were very busy during the “polar vortex” so I was unable to write a blog, so here is the blog I wanted to write before the deep freeze but didn’t have time to do so.

To prevent water damage from freezing pipes, keep these points in mind.

  • Wrap all outside faucets and pipes.
  • Drip your faucets.  When the mercury dips real low, I take this precaution even though my pipes are wrapped.
  • Have some heat in all areas of the dwelling.  This one may sound silly, but for older houses, not all rooms are on the same HVAC system.  Areas of the home not being heated and that have a bathroom are vulnerable to freezing pipes.
  • If you have property that is not lived in and the heat is not set at a minimum to keep the indoor plumbing from freezing, make sure to turn off the water and then have a way to drain the plumbing system from the lowest point.  If you do this, make sure to turn off any appliance that deals with the water.  Hot water heaters and ice makers come to mind.  One could just break while the other could set the house on fire.

These basic precautions in our San Antonio metro area should get you through any cold snap.  If you do have a pipe leak and find yourself in need of water extraction and water damage restoration, please don’t hesitate to call Dry Experts at (210) 396-7100 or (830) 358-7965.  Dry Experts Water Restoration serves San Antonio, New Braunfels, Bulverde, Canyon Lake, and Seguin.

Water Damage and Why To Act Quickly

We’ve had the call many times.  A homeowner calls and tells us “I had a leak in my home about a week ago, and although my husband and I got the water extracted from the carpet ourselves, we are now noticing a musty smell that is developing . . . what should we do?”  Depending on how much water was on the carpet, this type of situation could range from somewhat bad to very bad. And many times, it is very bad.

Water extraction is something that should not wait for a number of reasons.  One reason is that depending on the type of water and what the water is damaging, the cost to the homeowner to get the water extracted and get the home dried out quickly could be far less, especially in terms of the amount of repairs needed, than it would be if the homeowner waited a few days.  A lot of this is due to water damage being a progressive situation.  Water that has reached the sheet rock will start to wick upwards, and if there is a lot of water still left on the surface, continue to wick upwards.  If caught quickly (this example assumes clean water – grey or black water may require a different approach) the amount of water that will wick up the walls can likely be stopped before it reaches a few inches.  If not caught quickly, the water can continue to wick up the walls a few feet.  This type of water damage could be costly if the sheet rock is damaged and needs replacement.  Another reason why it is important to have even clean water extracted quickly is that stagnant water can turn into an unhealthy situation, and can go from clean water to black water within a few days given the right circumstances.  The results can produce an unsanitary and unhealthy situation that will also increase the costs of the repairs to the home.

In summary, if you have water on your floors, call a company quickly to perform a professional water extraction and start the proper water restoration procedures.  Here at Dry Experts Water Restoration, we are on call 24/7 for emergency water extraction, and we have the expert knowledge to know what to do in terms of drying and proper sanitation for whatever type of water damage you many be experiencing.


Colorado Flood Update – September 16th

As you may know, over the last four days, Colorado has experienced traumatic damage due to high rainfall resulting in heavy flooding. It all began last Wednesday the 11th; over the course of 19 hours, 6 inches of rain had fallen. So much rain and so little time led to flash flooding of epic proportions. Since Thursday, the floods have affected 2,000 square miles, spanning 15 counties. 19,000 homes have been reportedly swept away or have sustained damage and 5 people have been confirmed dead. 1,235 people have not been accounted for, this number and the death toll will likely rise over the course of the rescue efforts over the next few days.flood restorative service

Due to the mountainous terrain of the Colorado landscape, helicopters have been the main means of rescue. Late Thursday evening, Obama signed a declaration of emergency which allocates federal supplies and assistance to Colorado. Not since 2005, when Hurricane Katrina hit, have so many helicopters been used as a means of rescue. In Larimer County alone, around 1,000 people needed airlifting, but due to the weather showing no signs of slowing, the rescue has been halted.

This national tragedy is being called a 500-year flood by some; the last time Colorado has seen such a bad flood was in 1969 when Boulder was devastated by flooding. We here at Dry Experts will continue to keep the victims in our thoughts. All we can do is hope for the best. Let this disaster also serve as a lesson for us who are unaffected by the flood. Preparation for a natural disaster is key, having a plan and a “bug-out bag” prepared will do nothing but help in case of an emergency. The possibility of a flood can happen anywhere at anytime, please be prepared and keep Colorado in your heart during these trying times.

5 Most Common Causes of Floods

water droplets hitting a puddleDo you feel that you live in an area that is safe from the risk of flooding? Has a flood never happened in your community? If you answered yes to either, you must remember that anywhere it rains there is a possibility of flooding. Chances of flooding don’t only rely on historical events. Flooding can also depend on topography, flood-control measures, river flow/tidal data, and land manipulation due to construction or development. Listed below are the five most common sources of flooding:

1. Tropical Storms and Hurricanes

As we saw in August of 2005, Hurricane Katrina killed over 1,000 people and caused around $81 billion in damages. Hurricanes are especially dangerous due to their effects on the tidal surge combined with the days of heavy rain that follow. Even when hurricanes are downgraded to tropical storms, the initial surge may not be as extreme, but the rain tends to stay around longer, causing a full saturation of an area.

2. Spring Thaw

Although it isn’t a problem here in Texas, the yearly spring thaw raises the risk of flooding in colder climates where snow and ice build up during the winter. A cubic foot of snow consists of approximately 4.5 quarts of water. When it melts, rivers and creeks may overflow, the flood risk is only heightened when you figure in the additional heavy spring rains.

3. Land Development

Construction and land development change the established natural drainage routes. This interruption may or may not exacerbate the risk of flooding, but the only way to find out is after large amounts of water is introduced to the area.

4. Levees and Dams

Levees and dams are designed specifically to contain large amounts of water. When a problem arises in their structural integrity, the risk of flooding dramatically increases.

5. Flash Floods

Flash floods are the most prominent, and risky of all types of flooding. Six inches of moving water is enough to sweep away a person. It only takes one foot of moving water to sweep away a car and two feet will take most trucks and SUV’s. Flash flooding can be caused by the failing of a man made water containment structure or from heavy rainfall.

If you’re affected by any of the above types of flooding, the professionals at Dry Experts have the training and experience to get your home back to normal. Please contact us in order to control the damage and prevent future problems that may not be initially apparent.

“Bug-Out Bag” Key Supplies to Have at the Ready when a Flood or Disaster Hits

dry expert bug out bag survival dry exertsBe it a natural disaster or one caused by man, there is no telling when, how, and where an emergency situation will happen. Our only defense is to be adequately prepared for such events. One important and effective way you can prepare yourself and your family is by putting together a “bug-out bag.” A bug-out bag or 72-hour bag, is a pack that you construct by collecting various items that will allow you to survive for at least 72 hours following an emergency. For instance, when hurricane Katrina hit, many people had to evacuate their homes with little warning. It is not impossible for anyone to be put in a situation where emergency supplies are needed for imminent survival. This is just a brief overview of some key elements to include in a bug-out bag, there are many other online resources that will go into more specific detail. The point of this article is to plant an idea of preparedness in your head. The contents of the pack can be broken down into the following categories:


A minimum of one liter of water per day is advised, so for three days you should have at least three liters of water per person. It’s it recommended to supplement the water with forms of water purification, be it a filtration system or water purification tablets.


Although a person can go without eating for more than three days, it is unpleasant. A simple mess kit and canned goods are a must for simple nutrition. Energy or candy bars should be brought along for when you need that extra kick to travel long distances to safety. The mess kit doesn’t need to be too fancy, just a spork, plate and a metal pot for heating food or boiling water as purification are needed.


A disaster can strike anytime with any weather, making it key to pack both warm and waterproof clothing. With your chosen clothes, it is recommended to have a military poncho. These can be picked up at most Army/Navy Surplus stores and can be used with paracord to make a makeshift tent shelter. Practice a couple times before packing it!

First Aid and Lighting

Caused by the disaster itself or events to follow, it is important to have a first aid kit; many if not all have instructions on how to use the items included. Being ready for anything includes being ready at night. If a disaster strikes after dark, the power may go out, therefore you’ll need hand crank flashlights and plenty of candles.


Fire is life, almost everything we do to survive involves fire; cooking, staying warm, signaling for help, and countless other things. Pack some waterproof matches, a few flick lighters, and some tinder to ensure you can create flame at a moment’s notice.


Communication and keeping yourself informed and updated is important, so it is helpful to have a backup cell phone, compass, maps of your area and a crank radio. A means of protection is recommended be it a shotgun or a machete. In a disaster it may be chaos and people may want to take the things you’ve prepared and you need a way of stopping that. Last but not least, a multi-tool is key to have in your pack, if not the glove box of your car. A multi-tool has endless uses.

After the flood waters have subsided and it is safe to return to your home, please contact Dry Experts for all your water damage needs. The professionals at Dry Experts will ensure that you are back on the path to normalcy after your (hopefully) brief time roughing it.